Legal & Contracts · Synthrun
Terms of Service
Agreement & Acceptance
These Terms of Service (“Terms”) govern your access to and use of synthrun.site, our open-source projects (Cicada, Context Fence), and any architecture or consulting services we provide (collectively, the “Services”) provided by Synthrun, Banglore, KA, India (“we”, “us”, “our”).
By accessing the Site or using the Services, you agree to these Terms. If you do not agree, do not use the Services. We may update these Terms; the “Effective” date above reflects the latest revision. Material changes will be noted at the top of the page.
Eligibility & Authority
You must be at least 18 years old and legally able to form a binding contract to use the paid Services. If you use the Site on behalf of an organisation, you represent you have authority to bind that organisation.
Our Services & Engagement Phases
We provide architecture reviews, stability and bug-fixing, performance tuning, and deployment engagements (“Consulting”), plus open-source tooling. A Consulting engagement follows four phases — Audit & Align, Architecture Plan, Stabilize & Optimize, and Deploy & Own — each with a named deliverable you sign off on before the next begins.
Nothing in these Terms requires us to accept any request, and we may refuse or limit any engagement at our sole discretion.
Scoping & Written Plan Guarantee
We begin every paid engagement with a scoped plan delivered in writing before any production code changes. We will not alter production systems without that agreed plan.
Your Obligations
You agree to: provide accurate information; cooperate with our team and grant timely access to systems and data we need to do the work; ensure you have all rights in any materials you share; and pay the fees agreed in writing.
Fees & Payment
Fees are set out in the engagement order or quote we sign. We invoice in advance or in progress, as agreed. All amounts are exclusive of taxes; you pay any applicable duties, GST, or withholding (India INR unless stated). Late payments accrue interest at the maximum rate permitted by law.
Intellectual Property Rights
Pre-existing IP: Each party retains full ownership of its pre-existing intellectual property, tools, and background know-how.
Deliverables: Architecture diagrams, ADRs, runbooks, and custom scripts we create specifically for you are licensed to you with perpetual, irrevocable rights for your use of the systems they cover.
Your materials: You retain complete ownership of any proprietary codebase, telemetry, or documentation you share with us.
Confidentiality & Non-Disclosure
We treat your engagement details and any non-public information you share as confidential and will not disclose it except as needed to perform the Services or as required by law. This doesn’t cover information you make public or that’s independently known to us. We are happy to execute standard mutual NDAs upon request.
Open-Source Projects
Cicada and Context Fence are open-source and licensed under their respective open-source licenses (MIT/Apache 2.0). Your contributions to those repositories are public and governed by applicable contributor agreements. We provide open-source tools “as is,” without warranties of any kind.
Third-Party Services
The Site and Services may integrate third-party tools (Vercel hosting, GitHub, email providers). Your use of those is subject to their own terms. We’re not responsible for their availability or conduct.
Disclaimer of Warranties
THE SITE AND ALL DELIVERABLES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We don’t warrant the Services will be uninterrupted, secure, or error-free.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR BUSINESS, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES — WHETHER FORESEEABLE OR NOT. OUR TOTAL LIABILITY FOR ANY CLAIM IN RELATION TO THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.
Indemnification
You will defend, indemnify, and hold harmless Synthrun and its affiliates from any claim, liability, or expense (including reasonable attorneys’ fees) arising out of your breach of these Terms, violation of law, or your materials.
Term & Termination
These Terms remain in effect until terminated. Either party may terminate an engagement per its written agreement. We may suspend or terminate your Site access at any time with notice. Sections that by their nature should survive (IP, confidentiality, limitation of liability, indemnification, dispute resolution) remain in effect after termination.
Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any dispute will be resolved exclusively in the courts of Banglore, KA, India. You agree to that jurisdiction and waive any objection based on inconvenient forum.
Miscellaneous Provisions
- Entire agreement: These Terms (and your engagement order) constitute the entire agreement.
- Severability: If any provision is invalid, the remainder remains fully enforceable.
- No waiver: Our delay in enforcing a right is not a waiver of that right.
- Assignment: We may assign these Terms; you may not without prior written consent.
- Force majeure: We’re not liable for delays caused by events beyond reasonable control.